How to Choose a Web Agency in Quebec: A Complete Checklist

Check Whether They Understand Your Problem

Before discussing technology, the agency should restate your goals, users, constraints, and success criteria. Be cautious when a proposal looks templated before discovery.

Ask Who Will Actually Do the Work

Identify the project lead, technical contributors, review stages, and post-launch availability. A clear team reduces context loss and makes decisions easier.

Clarify Ownership and Exit

The contract should specify code, accounts, data, domains, content, and access. Ask how you can retrieve assets and maintain the site if the relationship ends.

Assess Quality, Security, and Measurement

Ask about technical SEO, accessibility, testing, backups, dependencies, analytics, and incident handling. A successful delivery is measured after launch, not only by a screenshot.

Preparing a brief? KCGA can help you frame it.